Forum Discussion
OneDrive Sync for Azure AD Joined Computers
Whenever we try to sign in to OneDrive on Azure AD joined computers we get the message "Sorry, OneDrive can't add your folder right now" It works fine for our on-premises AD joined computers. ...
John Twohig Did you get any resolution for this ? We are also facing same issue on our only Azure AD joined devices, on prem domain joined devices are working fine.
Dell Support looked at it for a month and then escalated it to Microsoft Support who have had it for over a month. When we ask for an update they always say that it has been escalated to a senior resource.
The annoying thing is that Microsoft Support doesn't seem to have any more access to Microsoft documentation that I do. Initially they just Googled "OneDrive", "Sync", and "domain joined" and sent me links to whatever results they got. I said that I can Google too and if those documents had the answer I wouldn't have needed to open the ticket.
Yet someone at Microsoft knows what can and can't be done. Their documentation clearly states that they recognize the issue so they must have documentation somewhere. There are whole suites of tools out there that allow finding information in large amounts of structured and unstructured data. One would expect Microsoft would know something about that.
The annoying thing is that Microsoft Support doesn't seem to have any more access to Microsoft documentation that I do. Initially they just Googled "OneDrive", "Sync", and "domain joined" and sent me links to whatever results they got. I said that I can Google too and if those documents had the answer I wouldn't have needed to open the ticket.
Yet someone at Microsoft knows what can and can't be done. Their documentation clearly states that they recognize the issue so they must have documentation somewhere. There are whole suites of tools out there that allow finding information in large amounts of structured and unstructured data. One would expect Microsoft would know something about that.