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Office 365 Profile picture not displayed inside SharePoint People Web Part on Modern Site Page
I'm having an issue regarding Office 365 profile pictures not displaying on the Modern SharePoint People Web Part inside Office 365. We have this issue seen in two separate Office 365 tenants, both l...
This issue is fixed now for the customer. Using Microsoft Support, they were able to make required changes serverside which caused the issue for some Office 365 users. For some users specific users attributes were not set, for others they were according to Microsoft, although were not able to change these from our side. Microsoft changed things serverside to handle this. After a serverside sync update, the Office 365 profile pictures also started to display for each user inside the SharePoint People web part on Modern Site Pages.
We are experiencing the same issues.
I even found an example where my own profile picture is shown and not shown on the same page in multiple instances of the People web part. In this example I was recently added to the instance where my picture is shown, the other instance hasn’t changed.
The only working solution is to remove and re-add the persons from the web part and republish. But that’s not a workable solution for all our users.
We have opened a support ticket refering to this discussion.
WimVandierendonck did you get any update from Microsoft?
The same issue applies to SharePoint Server 2019. The WebPart stores a copy of most user-information in the Source-Code (as XML/JSON). After editing a page and save it again, the source-code gets modified/corrupted, even when no change was made to the People WebPart.
In SharePoint 2019 Dezember CU this was finally fixed
When you add a person with a profile photo to the People web part, after refreshing the page, the People web part doesn't show the profile photo of the person. After installing this update, when you add a person to a page and refresh the page, the People web part shows the profile photo of the person.
Hi BenjaminFreitag, thanks for the info. This appears to be the case for SP Server, not for SP Online, is that correct? We use SP Online.
After some research I found that there is a delay of up to 24 hours before changes in Delve and SP are seen. So far it looks promising.
- I’ve put in support ticket and get no where with this. So I usually just upload the pictures manually to their user profile in classic admin. This will make it instantly appear.
