Forum Discussion

HaroldvandeKamp's avatar
HaroldvandeKamp
MCT
Feb 28, 2018
Solved

Office 365 Profile picture not displayed inside SharePoint People Web Part on Modern Site Page

I'm having an issue regarding Office 365 profile pictures not displaying on the Modern SharePoint People Web Part inside Office 365. We have this issue seen in two separate Office 365 tenants, both l...
SharePoint Online
  • HaroldvandeKamp's avatar
    HaroldvandeKamp
    Apr 24, 2018

    This issue is fixed now for the customer. Using Microsoft Support, they were able to make required changes serverside which caused the issue for some Office 365 users. For some users specific users attributes were not set, for others they were according to Microsoft, although were not able to change these from our side. Microsoft changed things serverside to handle this. After a serverside sync update, the Office 365 profile pictures also started to display for each user inside the SharePoint People web part on Modern Site Pages.

Aim Zaab's avatar
Aim Zaab
Brass Contributor
May 15, 2019

This thing is still a problem as today, even after 24 hours most pictures are not refreshed in SharePoint.

It seems to also depends on where the user did upload the picture.

 

"https://portal.office.com/userphoto" seems to trigger the sync to SharePoint... but changing in Delve or Outlook will not.

 

Also I found the quality of the pictures in "https://tenant-my.sharepoint.com/User Photos" to be really poor compared to other location.

Resources