Forum Discussion
Feb 28, 2018
Office 365 Profile picture not displayed inside SharePoint People Web Part on Modern Site Page
I'm having an issue regarding Office 365 profile pictures not displaying on the Modern SharePoint People Web Part inside Office 365. We have this issue seen in two separate Office 365 tenants, both l...
- Apr 24, 2018
This issue is fixed now for the customer. Using Microsoft Support, they were able to make required changes serverside which caused the issue for some Office 365 users. For some users specific users attributes were not set, for others they were according to Microsoft, although were not able to change these from our side. Microsoft changed things serverside to handle this. After a serverside sync update, the Office 365 profile pictures also started to display for each user inside the SharePoint People web part on Modern Site Pages.
Ciaolei
Oct 22, 2024Copper Contributor
We are using on-prem AD and still having the same issue. Is this the only way that works?
SBaha
Oct 22, 2024Copper Contributor
I suggest opening a case with Microsoft. I tried everything I found online, and nothing made a difference. They were aware of the problem as others have reported it, but they had no quick single fix for it. Once the case was transferred to the escalation team, things started happening gradually until the issue was resolved by itself. They would not allow me to talk to the escalation team directly. Tier one support would relay messages back and forth. As I mentioned, when I asked them what the solution was, they had no idea.