Forum Discussion
Office 365 Profile picture not displayed inside SharePoint People Web Part on Modern Site Page
This issue is fixed now for the customer. Using Microsoft Support, they were able to make required changes serverside which caused the issue for some Office 365 users. For some users specific users attributes were not set, for others they were according to Microsoft, although were not able to change these from our side. Microsoft changed things serverside to handle this. After a serverside sync update, the Office 365 profile pictures also started to display for each user inside the SharePoint People web part on Modern Site Pages.
Thanks for everyone's detailed explanation and suggested actions. We were having precisely the same problem, and it's helpful to know that I haven't gone crazy. Perhaps if enough people reply to this thread, it will spur Microsoft to address the issue globally. #iexperiencedthistoo
I've the same problem. I have created a service request and have daily contact with Microsoft Support about this issue.
UPDATE: I think I've found the solution. A profile picture only shows up in SharePoint if the users visites Delve for the first time.
This doesn't just affect the modern web part - it's the same issue in classic SP. When you try to render the profile picture, some work, some don't - even though the exact same code is used. Total BS that Msft hasn't got this fixed. Why are they so bad at such basic things?
More context to illustrate just how ridiculous this bug is:
Profile pic from people field shows up in default list view
Same person, same list - the pic doesn't show when the list view is rendered using csr (via jslink)
If I inspect the code output it's EXACTLY the same in both instances, yet in one it works and the other it doesn't.
