Forum Discussion
Office 365 Profile picture not displayed inside SharePoint People Web Part on Modern Site Page
This issue is fixed now for the customer. Using Microsoft Support, they were able to make required changes serverside which caused the issue for some Office 365 users. For some users specific users attributes were not set, for others they were according to Microsoft, although were not able to change these from our side. Microsoft changed things serverside to handle this. After a serverside sync update, the Office 365 profile pictures also started to display for each user inside the SharePoint People web part on Modern Site Pages.
I am also seeing the exact same isseu that you have described above. It is occurring for only some users. Is there any fix identified for it ?
Update: I ended up opening a ticket with Microsoft. Ticket is still open
Few things to note
1) If the image is synched to exchange online (EXO), and if it still does not showup in people web part, then microsoft would "Run a sync on the tenant" as per their support engineer which fixed it for one user
2) For a different user I found that the picture was not synced to EXO. In this case, MS support asked me to ask the user to upload the photo again via outlook web access. User uploaded the photo but it still dosen't show up in the People web part and its more than 96 hours. Surprising thing is that the picture was showing up in delve. I asked MS support if its not present in EXO, from where does it display in Delve ?. They are yet to answer the question