Forum Discussion
Office 365 Profile picture not displayed inside SharePoint People Web Part on Modern Site Page
This issue is fixed now for the customer. Using Microsoft Support, they were able to make required changes serverside which caused the issue for some Office 365 users. For some users specific users attributes were not set, for others they were according to Microsoft, although were not able to change these from our side. Microsoft changed things serverside to handle this. After a serverside sync update, the Office 365 profile pictures also started to display for each user inside the SharePoint People web part on Modern Site Pages.
not sure if it holds true over half year later, but the workaround was to send this link to users (the SharePoint browsing page):
https://yoursite.sharepoint.com/_layouts/15/sharepoint.aspx
then wait until the next day. Their photo would show up (most of the time)
JHerschel this issue is back for us and we created a ticket with Microsoft support. It's clearly a bug that hasn't been fixed years later. Microsoft can synchronize the pictures with just a couple of clicks. They either fix the bug or they just fix it when we reach out to them. I'm really disappointed that this still hasn't been addressed and that it takes so much time for me to get them to fix it after creating a ticket.