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In Office 365 tenant, we have activated a standard Hub Sites, now more than 10 modern communication sites are connected to these Hub sites. On these communication sites, a different standard article ...
Did you ever figure this out? I recall a recent fix for something similar where users did not have access to the Root site collection of the tenant causing this to not update. Could you check on that?
Thanks for your feedback, the last comment has put us on the right track. minimum rights on the root site collection of the SharePoint.