Forum Discussion
Allan Nielsen
Mar 29, 2021Copper Contributor
News webpart don't show content to external users
We have given access to another tenant (XYZ). Using this guide: https://docs.microsoft.com/en-us/microsoft-365/solutions/b2b-extranet?view=o365-worldwide On our tenant, we have a communication si...
Chris Hoppenbrouwers
Jul 02, 2022Copper Contributor
Allan Nielsen any update on this? I am facing the same issue. The external users can see the newsitem on the source site, so they have the correct permissions.
- Deb_WJul 11, 2022Copper Contributor
I think that's expected behavior. Is your hub site an external site and have the guest users been added? Guest users have limited ability to do things. Otherwise you have to spend on a license.
- franckmaJul 11, 2022Brass ContributorAll sites are configured that "existing guests" can access. I would not expect this behavior, on what grounds? Guest User cannot access content in News WebParts? These users have a license, only in another tenant and I cannot assign a license to a guest user. If this is really a limitation I would like to see this documents.
- franckmaJul 11, 2022Brass Contributoron the following site I found this:
https://laurakokkarinen.com/sharepoint-online-guest-user-troubles-and-how-to-get-past-them/
The web part doesn’t utilize search for fetching the news. If you check Fiddler while the web part loads, there’s no request to the search API that’d get the news. In fact, the web part makes a request to https://northeurope3-sphomep.svc.ms/api/v1/news/sites?start=0&count=13 to fetch the news, which doesn’t return anything for guests. This was also confirmed by the premier support: The issue that you see here on the news web part is not related to overall search but to a specific call that is made by the web part. It uses a call that does not work with guest users. The current behavior is by design. The required code changes to change the behavior are outside the scope of a fix and can only be considered for the long term. At the moment there is no timeframe when this behavior will change.
- franckmaJul 11, 2022Brass Contributorsame issue here.