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Ollie's avatar
Ollie
Brass Contributor
May 01, 2020
Solved

Mystery of the missing file

Hi,   One of our suppliers upload scanned files for our organisation to SharePoint.  One of the files has been uploaded  yesterday and was visible on the SharePoint site yesterday.    It has mys...
files
SharePoint Online
  • Rob Ellis's avatar
    Rob Ellis
    May 01, 2020
    I'm out of ideas then. I recommend raising a ticket with MS.
Rob Ellis's avatar
Rob Ellis
Bronze Contributor
May 01, 2020

Check this by looking in the settings for the Document library:

 
 

 

 

 

Ollie's avatar
Ollie
Brass Contributor
May 01, 2020

Rob Ellis  The file was seen by others after it was uploaded 

  • Rob Ellis's avatar
    Rob Ellis
    Bronze Contributor
    May 01, 2020
    hmm - hidden or filtered out by a view configured, perhaps?

    Is only a single file affected?
    • Ollie's avatar
      Ollie
      Brass Contributor
      May 01, 2020

      Rob Ellis No, the view is All Documents in the folder. 

      The same has happened another file a couple of weeks ago, we just ignored it, but has happened again.

      • Rob Ellis's avatar
        Rob Ellis
        Bronze Contributor
        May 01, 2020
        I'm out of ideas then. I recommend raising a ticket with MS.

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