Forum Discussion

Brass Contributor

May 01, 2020

Solved

Mystery of the missing file

Hi, One of our suppliers upload scanned files for our organisation to SharePoint. One of the files has been uploaded yesterday and was visible on the SharePoint site yesterday. It has mys...

files

SharePoint Online

Rob Ellis
May 01, 2020
I'm out of ideas then. I recommend raising a ticket with MS.

Rob Ellis

Bronze Contributor

May 01, 2020

Is is possible the file is there, but was never checked in - so it would not be seen by any user other than the one who uploaded it?

Rob Ellis

Bronze Contributor

May 01, 2020

Check this by looking in the settings for the Document library:

Ollie
Brass Contributor
May 01, 2020
Rob Ellis The file was seen by others after it was uploaded
- Rob Ellis
  Bronze Contributor
  May 01, 2020
  hmm - hidden or filtered out by a view configured, perhaps?
  
  Is only a single file affected?
  - Ollie
    Brass Contributor
    May 01, 2020
    Rob Ellis No, the view is All Documents in the folder.
    The same has happened another file a couple of weeks ago, we just ignored it, but has happened again.