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saifimran's avatar
saifimran
Copper Contributor
Oct 31, 2022
Solved

My custom layout in SharePoint keeps resetting when items are modified

Hello community!,   I used a custom JSON formatting (using sections) in body layout and it works fine for the past 2 months.   Recently, my users said the section disappears and it became default...
SharePoint Online
ganeshsanap's avatar
ganeshsanap
MVP
Oct 31, 2022

saifimran I have observed many users are facing this same issue while using JSON formatting on list forms.

I think this is some bug from Microsoft side. I will suggest you to raise a support ticket with Microsoft for this and report this: Get help Microsoft 365 - online support 

 

You can find similar issues at:

  1. SharePoint List losing Body JSON formatting on save temporarily 
  2. SharePoint loses JSON formatting on save 

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  • saifimran's avatar
    saifimran
    Copper Contributor
    Oct 31, 2022
    ganeshsanap thank you for your reply! I guess going to PowerApps forms might be worth it.

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