Forum Discussion
Moving files from a site up to sharepoint root site.
Greetings from snowy Vancouver Island! (Office 365 Admin) We have a top level site acme.sharepoint.com Under it two sites: acme.sharepoint.com/sites/admin and .../sites/research All three have do...
Hi Fred Y Kelly_Edinger Norman Young,
It's still snowing on Vancouver island so I made a movie.. of the problem. You can see, live on tape, what's happening and then see if that happens to you.
Thanks again for your engagement. If you're every on the island, first round is on me.
Rick
great idea to send a video! on the first part, when you're in Management, you click Browse Sites over on the right, but there's 2 'show more' over there and I didn't see you actually click Show More while you were in that library. I did see you click Show More after you went to the top level library...sorry if I missed it.
Hi Kelly_Edinger ,
Snow, it always inspires me. Yes, I did click more and no, it didn't show up. So, the big question <drumroll>, does it work like that for you or do you see your root site? Enquiring minds want to know primarily as this could be a signal that we've got a larger/deeper underlying problem with ctrl-alt-del at my fingertips to 'restart it'. Old Windows NT joke, sorry.
Rick
Yes, it works for me. I agree with Norman that a help desk ticket with MSFT may be your best next step.
Hello again Rick Segal,
I reproduced the steps and it worked fine. Here are the images:
This is the root site collection and I am following the site. Also, I am site collection administrator.
This is from my sub-site. Select document, copy to and the root site collection is available.
Copy done.
I don't think you should be experiencing these issues unless it is a permissions thing in the root site collection.
MS Tech Support might be your next step.
Norm
Hi Norman Young ,
I very much appreciate your taking the time to reply with the screens.
I noticed that on your top header/nav bar, this is, I think the modern template/site? Mine is classic?
I only ask as I'm wondering if I have a classic top, new subs, and there's a quirk in here someplace. Flipping this to MSFT is probably the next step, indeed, just want to eliminate all the possible issues.
Again, thanks very much.
