Forum Discussion

AngelaH's avatar
AngelaH
Copper Contributor
Oct 12, 2022

Modified Date is EARLIER than Created Date

Could someone please explain this?  This is the first time I've ever encountered this.  Some documents are showing a modified date that is earlier than the created date.  How does that happen?
SharePoint Online
ganeshsanap's avatar
ganeshsanap
MVP
Oct 13, 2022

AngelaH Strange issue! Anything else changed at site level, like regional or language settings?

 

However, you can raise support ticket with Microsoft directly, follow: Get M365 support - online support 

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AngelaH's avatar
AngelaH
Copper Contributor
Oct 13, 2022
No. Nothing. The only thing I know of is that a user in another time zone started uploading large files of photos and .mp4 files. It appears to me that SharePoint is picking up the last time that the file was edited on the user's computer before it was added to SharePoint. If I download one of these files (it has a modified date of 12/5/11 but a created date of 10/12/22) and look at the document properties, the properties state that it was created on 9/7/11 and modified on 9/7/11. That's closer to the modified date on SharePoint, but still not a match.
  • ganeshsanap's avatar
    ganeshsanap
    MVP
    Oct 13, 2022

    AngelaH From where user was uploading the files? From SharePoint UI or OneDrive sync or "Open with file explorer" option?

     

    Also, raise support ticket with Microsoft & see if they can find the root cause. Share these details with them or you can share the link to this thread as well. 

    Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.

    • AngelaH's avatar
      AngelaH
      Copper Contributor
      Oct 13, 2022
      Yes! I found out yesterday that nearly their entire staff has suddenly decided to use OneDrive sync. That may be causing the issue. I don't know anything about OneDrive sync. So, I'm researching that now, and I have opened a ticket with MS. Thanks for the help!
      • blabelle68's avatar
        blabelle68
        Copper Contributor
        Sep 19, 2023

        AngelaH We are experiencing this same issue now with the modified dates and created dates. Did you have any luck with Microsoft support?

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