Forum Discussion
Modified Date is EARLIER than Created Date
For this document library, I am auto-creating the folder structure using Power automate, but that's it. Those folders are created before any user can upload documents. I'm not doing anything else. I've been doing this for about 9 months now, and the document library has been in use for 9 months without issues.
AngelaH Strange issue! Anything else changed at site level, like regional or language settings?
However, you can raise support ticket with Microsoft directly, follow: Get M365 support - online support
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- AngelaHOct 13, 2022Copper ContributorNo. Nothing. The only thing I know of is that a user in another time zone started uploading large files of photos and .mp4 files. It appears to me that SharePoint is picking up the last time that the file was edited on the user's computer before it was added to SharePoint. If I download one of these files (it has a modified date of 12/5/11 but a created date of 10/12/22) and look at the document properties, the properties state that it was created on 9/7/11 and modified on 9/7/11. That's closer to the modified date on SharePoint, but still not a match.
- ganeshsanapOct 13, 2022MVP
AngelaH From where user was uploading the files? From SharePoint UI or OneDrive sync or "Open with file explorer" option?
Also, raise support ticket with Microsoft & see if they can find the root cause. Share these details with them or you can share the link to this thread as well.
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- AngelaHOct 13, 2022Copper ContributorYes! I found out yesterday that nearly their entire staff has suddenly decided to use OneDrive sync. That may be causing the issue. I don't know anything about OneDrive sync. So, I'm researching that now, and I have opened a ticket with MS. Thanks for the help!