Forum Discussion
Solved
Modern SharePoint site "Theme" suddenly changed from our Organization theme setup in Admin Portal
We use SharePoint Online and primarily have Modern sites created from O365 Groups.
Late last week I noticed that our Modern sites (Group, Team & Communication sites) seem to have somehow reset and are no longer using the theme designated in the Admin Portal under Settings- Organization Profile.
Our classic sites and SharePoint Home still show our Org theme. But, most of our sites are showing MS blue & white. I can't seem to change this. I've tried reapplying our theme but, no dice.
Any ideas?
Thank you both for confirming and for the screenshots.
I wanted to confirm a few things in regards to what I believe you are seeing. The fix that was mentioned earlier in this thread has completed rollout late last week . That fix was specifically in regards to modern sites randomly changing colors and should no longer be occurring.
Per the screenshot it looks as though you are specifically talking about the global navigation bar color and not the specific site collection theme. One thing to keep in mind is we did recently change this experience .
Per Message Center Post MC173542 we state "After this change takes place, OneDrive for Business, SharePoint Online, your OneDrive for Business admin center, and your SharePoint Online admin center will all be updated with a new NavBar that is aligned with the NavBar experience in Outlook.com and Office.com. The Office 365 NavBar provides shared features and capabilities that bring together OneDrive for Business, SharePoint Online, and Outlook, and simplifies your interaction with the NavBar.
If you’ve done work to brand OneDrive for Business and SharePoint Online, your settings will remain unchanged. If you haven’t re-branded the NavBar, you’ll notice that the default color for the apps has changed to blue.The Site theme selected for a specific SharePoint site through Change the look settings will no longer be applied to the navigation bar. The updated navigation bar will now be consistent as you navigate through a site, SharePoint Online and the Office 365 suite of apps (OneDrive for Business, Outlook.com, Office.com, etc.). The navigation bar theme will show the user-personalized theme, if one is selected. If there is no personalized theme, the navigation bar theme will follow either the Organizational Profile or the OneDrive for Business/SharePoint Online brand color (blue). "
If you do not believe this is a personalized theme setting vs our recent change please feel free to submit a support ticket and I will have our teams further investigate. I want to ensure this is a great experience and I believe we still have some confusion occurring. I apologize for any inconveniences here.
My organization is still having the same issue. We have a modern hub site with theming that sets the primary color to orange. This should make it and all sites connected to it have orange theming. However, when I load the page without cache, most of the time it loads to the default blue and stays at that. This problem seems to have been increasing in frequency in recent weeks, too. If my SharePoint site is Modern, then why is it trying to pull from a composed look at first rather than its modern theming?
- I am also facing this challenge on my customer tenant. The root site collection uses the modern experience I have created a company theme and set the default to false. My challenge is that once I set the company theme it changes to the default blue after like 1 minute. any pointer to resolving this will be much appreciated
Meg Simmons wrote:We use SharePoint Online and primarily have Modern sites created from O365 Groups.
Late last week I noticed that our Modern sites (Group, Team & Communication sites) seem to have somehow reset and are no longer using the theme designated in the Admin Portal under Settings- Organization Profile.
Our classic sites and SharePoint Home still show our Org theme. But, most of our sites are showing MS blue & white. I can't seem to change this. I've tried reapplying our theme but, no dice.
Any ideas?
We noticed style issues on the Logo indicating issues, again totally unacceptable situation and cannot believe that Microsoft is messing up a corporate branding Meg SimmonsWe noticed style issues on the Logo indicating issues, again totally unacceptable situation and cannot believe that Microsoft is messing up a corporate branding Meg Simmons
We are having this same issue at our organization.
Meg Simmons wrote:We use SharePoint Online and primarily have Modern sites created from O365 Groups.
Late last week I noticed that our Modern sites (Group, Team & Communication sites) seem to have somehow reset and are no longer using the theme designated in the Admin Portal under Settings- Organization Profile.
Our classic sites and SharePoint Home still show our Org theme. But, most of our sites are showing MS blue & white. I can't seem to change this. I've tried reapplying our theme but, no dice.
Any ideas?
Sam Larson We are seeing this same issue too on a New Zealand tenant:
Yep happening in my tenant too ... I posted the other day on this.
Also not sure if yours are affected but putting a Yammer web part seems to fail and the library/list web parts don't function as they did a few weeks ago.
I have also logged a call and have a support person looking at it at the moment.
- Sam Larson
Microsoft
We are still investigating and have posted a notification to the service health dashboard under SP128778
What was the fix for this issue? Suddenly this week we are seeing this in our tenant but there is no information out there on the issueSam Larson
We're experiencing the same issue on Modern Team and Communication sites. Our classic SharePoint sites are fine as well. Please let us know when resolved.
- Sam LarsonWill do John - I'm going to PM you shortly to get some tenant details if you don't mind.
We are hoping to get this fully resolved today.
We have noticed similar behaviour in our tenant. As it's not yet used for production we haven't chased MSFT about it yet.
If I create a new group/team site and theme it, it will look correct on first load. If I then return to it the front page will have the blue suite bar and no theme but e.g. libraries will display branded suite bar but still the default MSFT theme.
- Sam Larson
I'm currently investigating this issue and will update as soon as possible.
- This is a real show stopper for large organisations like ours. Could you please advise on a workaround for the time being? Thinking of directly addressing suite bar related color spaces via custom SPO theme. Is there an up-to-date map available?
We are experiencing the same behaviour. Has anyone heard back from Microsoft yet?
I'm seeing some other errors that look to be when they are adding dynamic styles so I'm guessing they're updating how they push out theme styles. Let's hope it doesn't too long to get it going.
The same happens in my production and developer tenants. Only for Modern sites/groups.
