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Anne Costello's avatar
Anne Costello
Copper Contributor
Dec 01, 2016

Modern Pages - Highlighted Content - empty with Card Layout

Earlier this week, I set up a modern page with the Highlighted Content web part with the card layout. Worked perfectly.  Went back to the page last night and nothing was displayed.  When I change the layout to list or the new carousel layout the expected files display just fine.  I created a new team and tried on the site there with the same result.

 

Is this a known issue?  

19 Replies

  • John Kennedy's avatar
    John Kennedy
    Copper Contributor

    Anne - I just spent the last 4 weeks working with microsoft engineers to resolve this same problem with our tenant, here's the resolution ..  we found that the Highlighted Content web part is dependent on permissions to the root site collection of your tenant. Once we added the “everyone except external users” group back to read only, it resolved the issue.  

     

    • Terry1960's avatar
      Terry1960
      Copper Contributor

      John Kennedy  hi, could you please give me a hint on how to add  "everyone except external users" back to read-only?

  • Steven Sanders's avatar
    Steven Sanders
    Copper Contributor

    I have the same issue with card and list layout.  My highlighted content Web part is set up to emulate the activity Web part where recent content is the target with "any" used as the content filter scoped to the site.  The activity Web part behaves as expected, but the highlighted content continues to fail no matter the search criteria (e.g. recently added, created by [Me], PowerPoint, title contains, etc.).

     

    I just watched a YouTube post by Laura Rogers and this Web part seemed to work just fine for her.

     

    How do we find out whether Microsoft is aware of this potential issue?

     

     

    • John_Sanders's avatar
      John_Sanders
      Icon for Microsoft rankMicrosoft

      Thanks for reporting an issue. I'm the PM responsible for Highlighted content.

       

      I'm not aware of an issue with the card view, e.g. switching from card -> list -> card layout causing any issues. If you can get me some screenshots of the property pane + layout showing your configuration, I'd be very interested in it. You can post them here, or if too sensitve, email me.

       

      In all cases of results returning zero, I'm of course assuming documents, pages, events, issues, etc. (e.g. whatever you've set to filter already exists in the site(s) in question).

       

      While we do have a few very specific bugs on managed property filtering, overall I'm unaware of any simple scenarios HC should support, not yet working.

       

      Unfortunately, we don't yet support tokens (e.g. [me], [today], etc.), but that is in our backlog for the future.

       

      Please give me specifics; we'll try to repro, file a bug, and get it fixed.

      • Schneika's avatar
        Schneika
        Iron Contributor
        Hi, World it ne possible to use a dynamic token like a page field value?
  • Dries Verdonckt's avatar
    Dries Verdonckt
    Copper Contributor

    I always get the answer : no results to show here... eventhough my query is correct (even with empty query I get this phrase...)

  • Matt Coats's avatar
    Matt Coats
    Steel Contributor

    I have also experienced this issue; once I selected List again, selecting Cards once more doesn't change away from the List view.

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