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anneoday's avatar
anneoday
Iron Contributor
Mar 06, 2018

Modern List Item UI Causes Data Loss

I feel like I may be missing something simple but I'm about to tear my hair out because I keep running into this and it is so irritating!

 

I'm working in SharePoint Online using the modern experience, and I have a custom list with 15 fields.  That's not a tremendous amount as lists go, but it can take some time to fill out a single entry.  

 

As I'm working in the "New Item" pop-out box, things generally seem to go along fine as long as I'm super careful never to move my mouse off that box.  But if I click anywhere outside the dialog window, all my data is just gone, vanishes, poof, not saved.  I've tried looking for it with Alt+Tab and Task Manager but no, that dialog is just gone.  

 

I've been experiencing this in IE and Chrome, not tried Firefox yet.  Surely I'm not the only one experiencing this?  

 

 

 

  • Ideally, if it was possible. An event that when that screen closes you get a prompt to save your changes, or at least some way when you click new again the previous box showed back up where you left off.
  • This is so frustrating that this issue still exists - why not implement a "Are you sure you want to delete the last 10 minutes of work". This crappy user design has lost me so much work.

  • FAlpizar's avatar
    FAlpizar
    Copper Contributor

    Also, when you are working on en enriched text field, even if you clic SAVE button on the text field but do not click save on the form you will lose everything you wrote. 

     

    It´s really bad, specially when using enriched text fields, because the autosave behaivour is expected.  

     

    Please fix it .

    Thanks!.

     

     

  • Levi Johnson's avatar
    Levi Johnson
    Brass Contributor

    Yeah this is a super annoying issue. As a user, I expected the 'unsaved' data to still be on the new form when I click 'new' again, but it was all blanked out. This needs to be addressed.

  • Martin-Coupal's avatar
    Martin-Coupal
    Steel Contributor
    I’ve experienced the same issue while doing a final testing of a solution with my customer end users. 3 of them lost their data. I felt very unprofessional and I could not beleive a major issue like this has not been captured by Microsoft. Also with the edit screen you get when clicking on the info icon, each field being updated will generate a new version. This is really bad with documents under regulation like ISO.
    • Rob Ellis's avatar
      Rob Ellis
      Bronze Contributor
      I've got a similar issue with one customer, where they edit a list item - changing 2 values, but the item is actually updated twice - so a SharePoint Designer workflow runs twice, resulting in a duplicate email notification. They only noticed it when they moved from Classic to Modern.
      • Martin-Coupal's avatar
        Martin-Coupal
        Steel Contributor

        Hi Rob, you are referring updating metadata using the information panel (not the Edit All form) where each field update generate a save? Yes, this is a nonsense especially for workflow/flow and also versioning (it generates new versions on each column that is saved). They should only provide the edit form (Edit All) option… But like @Anne O'Day says, when you edit with the edit form (or newform) , you need to be carefull not clicking outside the form or you will loose your updates (form will close).

         

        Martin.

    • anneoday's avatar
      anneoday
      Iron Contributor

      The best workaround I've found is to go back to classic mode, but I have a feeling that's not going to be allowed for much longer. 

      • Martin-Coupal's avatar
        Martin-Coupal
        Steel Contributor

        I've tested again PowerApps and it caches the info (in my first test I think I've concluded to fast and only notice the panel was closing) if we click outside the panel. So using PowerApps custom forms is a potential solution.

         

        Note: It caches info for new and edit forms.

         

        Martin.

  • Ideally, if it was possible. An event that when that screen closes you get a prompt to save your changes, or at least some way when you click new again the previous box showed back up where you left off.
    • anneoday's avatar
      anneoday
      Iron Contributor

      Deleted wrote:
      Ideally, if it was possible. An event that when that screen closes you get a prompt to save your changes, or at least some way when you click new again the previous box showed back up where you left off.

      This description fits what I would expect, thanks Deleted!

       

      My workaround is to fill in the required fields, save, and go back in to edit, essentially filling out a few fields at a time and saving as I go. But that's a waste of time and I still occasionally do the accidental slip of the mouse.  

       

      I guess that brings up the point that the Edit Item pop-up box behaves the same way, not just the New item.  

  • Yeah, same issue here. I don't know of a way around it either and had the same problem once.

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