Forum Discussion
Missing Piece to SharePoint Communication Sites
Hughes818 just make sure that on the news post or an normal page that you have the comments turned on. Then your users can add questions & comments which everyone can see. As the email notification of these goes to the creator of the page (usually me) instead of the page/news contact, we use a flow in Power Automate and a JSON-formatted button in the Site Pages library to change the "Author" to the the contact. They then get the questions and comments.
But also on our intranet we have a Microsoft Form where any user can submit a question or comment and unless they've marked it as "confidential" it gets displayed, with an answer from a Director. Power Automate, a SharePoint list and JSON formatting is for this to make the display of questions & answers much better.
Finally, for those people who prefer Yammer we also display Yammer conversations.
We find it all works very well, so there are several channels & methods that you can use with your communications site to make it much more 2 way.
Rob
Los Gallardos
Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)
- Thank you very much for the response, Rob...and thanks for the ideas. However, I think you just proved a very valid point...that it shouldn't require all of that extra work to get there. Those capabilities should really be built into a SharePoint Communication site natively. Afterall, it is called a "Communication" site...so if it can't really live up to that title by providing many communication options out of the box...then it's not very helpful. Yammer almost gets there...but again they utilize M365 Groups and all the complexities and limitations I noted above that come with them....and most end users can't get their head around wrapped around managing two different layers of permissions. At the day it seems like Microsoft keeps taking the approach of layering new technologies on top of old technologies...claiming it provides flexibility. Unfortunately, on main street...it seems to create more confusion and complexity more often than not :).
Hughes818 sorry but I don't know what you mean by "all of that extra work": it takes 2 seconds to turn on the comments and about 10 to add the Yammer conversations web part. OK Having a form, flow and JSON formatting for questions does take a few more minutes, even if you are very familiar with the method, but none of it takes very much time at all. And sometimes the effort is worth it because you learn something new.
Yammer doesn't require users to be in an M365 group, they just have to be in your organisation.
Rob
Los Gallardos
Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)Sure...I understand...but I'm putting myself in the shoes of the average end user that I interact with. In my opinion, if it is not intuitive enough that it causes them to reach out to administrators to set that up, then natively...it needs some improvement. I also don't consider Yammer a valid option in this case. If it were...yes that would be very easy.
