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Matthew Carter's avatar
Matthew Carter
Iron Contributor
Mar 22, 2022

Microsoft OneDrive - Site Collection Administrators "empty" with user name not listed

I have seen this a few times where JANE DOE is not able to get to their OneDrive.

I go to Site Collection Administrators and their name is NOT listed.  I add it in, and they CAN work / see their OneDrive again.  "My name" is listed as I am the OneDrive / SharePoint Online admin.  

I am not removing these people and I don't think they know HOW to do so.

Is there a place to check to find out WHAT might be going on that they are NOT their own Admin of their OneDrive?

 

 

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