Forum Discussion
Jim Rice
Dec 11, 2018Brass Contributor
Microsoft Account login to CompanyB SharePoint site prevents logging into my company SharePoint site
Hello, One of my users regularly logs into a vendor's SharePoint site using his Microsoft Live account. After closing and logging out of the vendor's site, any time afterward that he tries to lo...
Dec 13, 2018
The problem is he's probably using chrome, and the little chrome systray icon will stay open, keeping browser cache alive. You need to tell chrome not to stay open or allow those by right clicking that systray icon, then when you close the browser it'll clear that login out.
Another option I've been using lately is Chrome Profiles. You can easily setup another profile that will keep it's own login saved, so you can switch between them or have seperate windows open for each session.
And lastly. Have that other tenant, add your tenant user to the SharePoint sites etc. That way you have access via your tenant account instead of having to switch over. Also it could save them a license.
Another option I've been using lately is Chrome Profiles. You can easily setup another profile that will keep it's own login saved, so you can switch between them or have seperate windows open for each session.
And lastly. Have that other tenant, add your tenant user to the SharePoint sites etc. That way you have access via your tenant account instead of having to switch over. Also it could save them a license.
Jim Rice
Dec 13, 2018Brass Contributor
Thanks for your reply, Chris!
He definitely is using Chrome as his primary web browser. He doesn't have a chrome icon in the notification tray. (And neither do I.) Is there an option within the Chrome browser settings that should be selected/deselected?
Thank you!
- Dec 13, 2018Check the Advanced settings at the bottom, in system section should be a "Continue running background apps when Google Chrome is closed" option. This will usually keep browser cache.