Forum Discussion
Microsoft 365 Learning SharePoint site's pages keep loading forever
Inside our Office 365 tenant, we have provisioned the Office 365 Learning SharePoint site. But when users access the home page of the site or any other modern page inside the site, the web parts insi...
regalchidi here are the results from F12 developer tools:-
could those be causing the infinite loading?
Thanks
Hi, What you will need to do is use the Microsoft support tool (SARA) to capture the network and performance trace while accessing the page.
After capturing the log, attach it to the ticket you opened with Microsft for them to review, this will aid them in finding what the cause of the delay on the site and the issues with the webpart.
While capturing this log, issue you ain't using incognito browser and ensure you don't have any confidential pages opened on the PC.
You can get the tool from Microsoft site
https://www.microsoft.com/en-us/download/100607
Thanks
After capturing the log, attach it to the ticket you opened with Microsft for them to review, this will aid them in finding what the cause of the delay on the site and the issues with the webpart.
While capturing this log, issue you ain't using incognito browser and ensure you don't have any confidential pages opened on the PC.
You can get the tool from Microsoft site
https://www.microsoft.com/en-us/download/100607
Thanks