Forum Discussion
Microsoft 365 Learning SharePoint site's pages keep loading forever
Inside our Office 365 tenant, we have provisioned the Office 365 Learning SharePoint site. But when users access the home page of the site or any other modern page inside the site, the web parts insi...
DhirenMehtaMSFT inside the F12 developer tools i am getting these errors:-
could those be causing the infinite loading issue?
Thanks
DhirenMehtaMSFT
Microsoft
MicrosoftI do see error reading Custom Learning JS file which can be part of the problem, however, Network tab on the Developer tools would be more helpful to identify the Requests and Response headers of the requests being made between client browser and SPO service. If we are seeing HTTP 500 or 401,403,400 type of HTTP Response code to one or more requests, then we need to dig into those requests and see what's causing those errors.
DhirenMehtaMSFT thanks for the reply.. yes the Network tab has also an error as follow:-
any idea how i can fix these errors?
- DhirenMehtaMSFTJohn : I see this same $value 404 error in my working lab tenant site as well. It's pointing to Profile image photo not being found. So it's benign and it's not the cause of the issue you are facing. We might be getting another error while loading the page. I can't say for sure on which resource request it would be without looking at full trace. I think the best way here would be to have our support teams look at it on the case so that we can do deep dive into this issue.
DhirenMehtaMSFT thanks,, i opened a ticket with Microsoft regarding this issue. regards