Forum Discussion
Microsoft 365 Learning SharePoint site's pages keep loading forever
Inside our Office 365 tenant, we have provisioned the Office 365 Learning SharePoint site. But when users access the home page of the site or any other modern page inside the site, the web parts insi...
DhirenMehtaMSFT tried this on chrome, edge & Firefox + yes i cleared the browser cache.. nothing solved this issue
DhirenMehtaMSFT
Microsoft
MicrosoftOk then without looking at Developer tools trace , it would be difficult to find out what's causing the web part content to not load. I don't see any wide spread issue around O365 learning site or any other sites that match this behavior. So I would recommend to open up a Support case with Microsoft support team so that our teams can investigate this specific issue for you.
DhirenMehtaMSFT inside the F12 developer tools i am getting these errors:-
could those be causing the infinite loading issue?
Thanks
- DhirenMehtaMSFTI do see error reading Custom Learning JS file which can be part of the problem, however, Network tab on the Developer tools would be more helpful to identify the Requests and Response headers of the requests being made between client browser and SPO service. If we are seeing HTTP 500 or 401,403,400 type of HTTP Response code to one or more requests, then we need to dig into those requests and see what's causing those errors.
DhirenMehtaMSFT thanks for the reply.. yes the Network tab has also an error as follow:-
any idea how i can fix these errors?