Forum Discussion
Microsoft 365 Learning SharePoint site's pages keep loading forever
Inside our Office 365 tenant, we have provisioned the Office 365 Learning SharePoint site. But when users access the home page of the site or any other modern page inside the site, the web parts insi...
Please confirm the type of Navigation the site is designed with
Structural or managed
is caching enabled on the navigation settings ?
Anaylse the traffic on the site by using developer tools on your browser F12, check the time at which each content loads, this will help you determine which webpart is causing the effect and also check the navigation as well.
Thanks
Structural or managed
is caching enabled on the navigation settings ?
Anaylse the traffic on the site by using developer tools on your browser F12, check the time at which each content loads, this will help you determine which webpart is causing the effect and also check the navigation as well.
Thanks
regalchidi here are the results from F12 developer tools:-
could those be causing the infinite loading?
Thanks
- Hi, What you will need to do is use the Microsoft support tool (SARA) to capture the network and performance trace while accessing the page.
After capturing the log, attach it to the ticket you opened with Microsft for them to review, this will aid them in finding what the cause of the delay on the site and the issues with the webpart.
While capturing this log, issue you ain't using incognito browser and ensure you don't have any confidential pages opened on the PC.
You can get the tool from Microsoft site
https://www.microsoft.com/en-us/download/100607
Thanks
