Forum Discussion
Microsoft 365 Learning SharePoint site's pages keep loading forever
MicrosoftIs this happening only on this O365 learning site or on all Modern sites? How did you create this Learning site? was it via Microsoft 365 Learning Pathways?
https://docs.microsoft.com/en-us/office365/customlearning/
- I would try to get Developer tools trace and see if you are seeing any HTTP 500/ 400 or 403 status coming back from SharePoint Online service.
- Also, are you able to reproduce this behavior with InPrivate browsing session as well?
- What browsers are you using to access these sites? Are all users having this issue?
DhirenMehtaMSFT tried this on chrome, edge & Firefox + yes i cleared the browser cache.. nothing solved this issue
- DhirenMehtaMSFTOk then without looking at Developer tools trace , it would be difficult to find out what's causing the web part content to not load. I don't see any wide spread issue around O365 learning site or any other sites that match this behavior. So I would recommend to open up a Support case with Microsoft support team so that our teams can investigate this specific issue for you.
DhirenMehtaMSFT inside the F12 developer tools i am getting these errors:-
could those be causing the infinite loading issue?
Thanks
- DhirenMehtaMSFTI do see error reading Custom Learning JS file which can be part of the problem, however, Network tab on the Developer tools would be more helpful to identify the Requests and Response headers of the requests being made between client browser and SPO service. If we are seeing HTTP 500 or 401,403,400 type of HTTP Response code to one or more requests, then we need to dig into those requests and see what's causing those errors.