Forum Discussion

HelenaStarenby's avatar
HelenaStarenby
Brass Contributor
Apr 15, 2020

Menu not updating

Hi, what is wrong with the menus in SharePoint? The changes only show on the computer I am using for editing the menu. This is the case for both "website menus" as well as hub site menus. It has been...
SharePoint Online
LucidBike1140's avatar
LucidBike1140
Iron Contributor
Apr 23, 2021
I just ran into this. Very frustrating as users can't see a new site that's been rolled out. I really don't want to have our entire organization have to clear their sessions and cookies for this change. Anyone know of a better solution?

Opening a ticket for this.
LucidBike1140's avatar
LucidBike1140
Iron Contributor
Apr 26, 2021

Microsoft just ran some generic "diagnostic" scripts, which didn't help.  I had made the changes on a Thursday night, and by Monday everyone could see them.

 

I had a few users only clear their "cookies and other site data" (Chrome) from just the last hour and that seemed to work, though I wasn't going to have the entire company do that.

In the meantime, I used this https://www.m365-dev.com/2020/04/29/no-code-modern-sharepoint-site-redirect/, using the News web part.  Basically, you create a news web part somewhere on the old site, with a news link to the new site.  Then set that news link as the homepage for the old site.  As soon as someone hits the old site, they're immediately redirected to the new.  (This, of course, only works for the home page.)

Resources