Forum Discussion
Mention in Word Online not sending email notification
Hi, My documentlibrary has approval enabled + checkin and checkout. Only people with edit permissions can see drafts. When I mention someone in Word Online (first I do a checkout - mention ...
I have seen this issue when notifications are either disabled by the Admin. This article has details of the notification settings. I hope this helps.
https://learn.microsoft.com/en-us/sharepoint/turn-on-external-sharing-notifications?WT.mc_id=M365-MVP-5002378
https://learn.microsoft.com/en-us/sharepoint/turn-on-external-sharing-notifications?WT.mc_id=M365-MVP-5002378
Thanks for sharing but It's not that the notificiations isn't working. The only thing is that it isn't working when you use checkin and checkout. I personally think the @mention function is perfect for mention somebody in a 'draft' status document. But that's not the case. Try to mention someboy in a checked-in draft document. The notification will not be send.