Forum Discussion

Iron Contributor

Mar 30, 2022

Local People Results stopped returning anything

I have a visual employee directory setup in SharePoint Online based on the "Local People Results (Service)" for my query results like most people here. Been working fine for years. Today.... returns ...

SharePoint Online

Iron Contributor

Mar 31, 2022

I was surprised at the number of complaints I got.... didn't realize it was used so much at our company. 😛

Copper Contributor

Apr 01, 2022

Did you change this in the "People Search Core Results" web part? I changed "{searchboxquery} contentclass=spspeople" to "{searchboxquery} " but still getting 0 results back. Was there any delay when you made this change? Did the crawl have to run?

Thanks for your help!

NThoman
Iron Contributor
Apr 01, 2022
JFoley1918

I changed it is the "Search Results" property in the "Search Criteria" section. There is that button there to "Change query". I did do a re-index on the site when I was troubleshooting. Maybe that helped but once I removed the contentclass part it worked.

{SearchBoxQuery} (-"sps-usertype":1 AND -"sps-hidefromaddresslists":1 AND -"sps-recipienttypedetails"=4 AND -"sps-recipienttypedetails"=16 AND -"sps-recipienttypedetails"=32 AND -"sps-recipienttypedetails"=8589934592 AND -"sps-recipienttypedetails"=17179869184 AND -"sps-recipienttypedetails"=34359738368 AND -"sps-recipienttypedetails"=2199023255552)
- JFoley1918
  Copper Contributor
  Apr 01, 2022
  NThoman
  I've got it working now ... I had to change ...
  {searchboxquery} contentclass=spspeople
  To
  {searchboxquery} *
  
  Thanks for checking back in with me.
  - rlovefps
    Copper Contributor
    Apr 01, 2022
    Hello All, I ran into the same issue. Resolved it by changing my query to read the following:
    
    {searchbox} ContentClass=urn:content-class:SPSPeople
    
    The others suggestions should work as well.

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