Forum Discussion
List items not saving in folders
Thivagar_Segar , thanks so much for the quick reply.
- Folders renamed successfully using Quick Edit.
- To create the content types I did the following:
- Site Settings > Site Content Types
- Create
- Used List Content Types > Item as parent (not sure this is correct as I'm not that familiar with using Content Types) and put it in a New group.
- I've then created all the required columns in the List settings
- Again under List settings I opened each content type and selected the columns I wished to include
Really hoping you can help as I need to get a prototype out to the business ASAP.
Thanks again, Oz
it seems you have created the content type in correct way but i am not sure why the items are getting created at root level.
but i suggest you to have a look on the URL while creating a new item, the url format should be https://tenant.sharepoint.com/sites/sitename/lists/listname/allitems.aspx?id=%2Fsites%2Fsitename%2FLists%2FListname%2Ffoldername
you can replace the above url format with your URL and find out what was the URL showing while creating the item.
Morning Thivagar_Segar . I've checked the URL when creating a new list item from within a folder. If I'm in "Folder_1" it is
https://insightmsc.sharepoint.com/sites/TestTeam/Lists/Test_List/AllItems.aspx?viewpath=%2Fsites%2FTestTeam%2FLists%2FTest%5FList%2FAllItems%2Easpx&viewid=00000000%2D0000%2D0000%2D0000%2D000000000000&id=%2Fsites%2FTestTeam%2FLists%2FTest%5FList%2FFolder%5F1
I therefore appear to be in the correct folder when creating the new item, but it still saves to the root.
I've tried creating a new list in the same site which doesn't use any content types and the same happens.
I've also tried creating a new list in a completely different site and same result again.
This therefore doesn't appear to be a content type or local list settings issue, it's a problem across our tenant. Thanks again, Oz
Thivagar_Segar - thanks again. I'll look at the URL now, but just noticed something else strange. I've renamed the folders using Quick Edit, but when I bring up the Details panel, the original name still shows. See attached screenshot. I've refreshed everything and it's still the same. If I click on the folder to go into it I still see the original folder name at the top as well.
Just thought I'd mention this in case it sheds any light on what's happening.
- Ok then you need to follow some trick to change the original folder name
Use IE for this process..
Step 1: Go to any document library of that site/ site collection and open that library in explorer view
Step 2: In explorer view, navigate to Lists folder ( path should be https://tenant.sharepoint.com>sites>sitename
Step 3: select the respective List name
step 4: Select the respective folder name ( Test_Folder_Name_Original)
Step 5: rename that folder to Test_Folder_Name_New
then refresh you sharepoint page and check the folder details, it will reflect with you new name.Good morning Thivagar_Segar. I had several calls with Microsoft last week and it turns out that there was some issue with our tenant. They ran some diagnostics which fixed the issue and it's now all working as expected with list items saving in the folder you're in. Unfortunately they're not able to provide a root cause analysis so we'll never know what the specific issue was, but at least it's fixed.
Thanks again for all your help and I hope this helps anyone else who may experience this issue just in the modern UI (as classic worked fine). Oz
