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Oz Oscroft's avatar
Oz Oscroft
Iron Contributor
Jun 12, 2019

List items not saving in folders

Morning all - tearing my hair out with this one!  Here's the scenario: Using SharePoint Online. I've created a list using site content types to collect relevant fields of data dependent on the con...
Folders
Lists
SharePoint Online
Thivagar_Segar's avatar
Thivagar_Segar
Brass Contributor
Jun 12, 2019
Hi Oz,
sharepoint doesn't allow to rename the folder using right click option, but you can rename the folder using quick edit option.
Then regarding you actual problem, i would like to know how you created the content type? is it created pragmatically or using site content type from site setting, but in both option my new items are placing where i am creating the item.
  • Oz Oscroft's avatar
    Oz Oscroft
    Iron Contributor
    Jun 12, 2019

    Thivagar_Segar , thanks so much for the quick reply.

    1. Folders renamed successfully using Quick Edit.
    2. To create the content types I did the following:
      1. Site Settings > Site Content Types
      2. Create
      3. Used List Content Types > Item as parent (not sure this is correct as I'm not that familiar with using Content Types) and put it in a New group.
      4. I've then created all the required columns in the List settings
      5. Again under List settings I opened each content type and selected the columns I wished to include

    Really hoping you can help as I need to get a prototype out to the business ASAP.

    Thanks again, Oz

    • Thivagar_Segar's avatar
      Thivagar_Segar
      Brass Contributor
      Jun 12, 2019
      Hi Oz,
      it seems you have created the content type in correct way but i am not sure why the items are getting created at root level.

      but i suggest you to have a look on the URL while creating a new item, the url format should be https://tenant.sharepoint.com/sites/sitename/lists/listname/allitems.aspx?id=%2Fsites%2Fsitename%2FLists%2FListname%2Ffoldername

      you can replace the above url format with your URL and find out what was the URL showing while creating the item.
      • Oz Oscroft's avatar
        Oz Oscroft
        Iron Contributor
        Jun 13, 2019

        Morning Thivagar_Segar .  I've checked the URL when creating a new list item from within a folder.  If I'm in "Folder_1" it is

        https://insightmsc.sharepoint.com/sites/TestTeam/Lists/Test_List/AllItems.aspx?viewpath=%2Fsites%2FTestTeam%2FLists%2FTest%5FList%2FAllItems%2Easpx&viewid=00000000%2D0000%2D0000%2D0000%2D000000000000&id=%2Fsites%2FTestTeam%2FLists%2FTest%5FList%2FFolder%5F1

         

        I therefore appear to be in the correct folder when creating the new item, but it still saves to the root.

         

        I've tried creating a new list in the same site which doesn't use any content types and the same happens.

        I've also tried creating a new list in a completely different site and same result again.

         

        This therefore doesn't appear to be a content type or local list settings issue, it's a problem across our tenant.  Thanks again, Oz

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