Forum Discussion
Rob D
Nov 05, 2019Copper Contributor
Job titles not updating in SharePoint People web part
I have an issue that feels similar to Office 365 Profile picture not displayed however job titles aren't being updated. Browsing to /_catalogs/users/detail.aspx on the site collection shows the c...
PatrickDrewsTSI
Feb 14, 2023Brass Contributor
All - I had a case into Microsoft over the past few weeks which they have confirmed back to me that titles not updating in the People Profiles web part is a known issue. They state it is something they are working on fixing, but there is no ETA at this time. Could be around for quite a while.
The only workaround is to just edit the web part and then delete and re-add the user(s) that need title to reflect correctly.
Beth_Culpepper
Feb 16, 2023Brass Contributor
Hey Patrick, do you mind sharing your case number with me? I have a case in with Microsoft and saw this and mentioned this to my tech and they would like to know the case number. I'm assuming to link them? Thanks!
- HerschelJFeb 27, 2023Brass ContributorMicrosoft Engineering that was working on my case didn't want to keep it open, they said its a known issue, they have no ETA and I guess it didn't look good for them to keep the ticket open. I guess I should have pushed them to escalate it. more pressure on a fix...
- Beth_CulpepperFeb 27, 2023Brass ContributorI have a case open for this so we'll see if I can get any traction with mine added to the pile. 🙂
- PatrickDrewsTSIFeb 16, 2023Brass Contributor
Beth_Culpepper case # was 34749846. Thx.