Forum Discussion
Job titles not updating in SharePoint People web part
I have an issue that feels similar to Office 365 Profile picture not displayed however job titles aren't being updated. Browsing to /_catalogs/users/detail.aspx on the site collection shows the c...
We had this same issue and found that it is the Azure sync to the SharePoint User Profiles. When I dug a little deeper, I found that the User Profile Sync in SharePoint does not run on a regular basis or schedule like you could do with the on-premise version. Apparently it only runs when they have enough updates?
- Almost all of our users (1500+) have received a new job title and we see no change on several pages featuring people webparts. When we remove and add people in the webpart the new information appears. Also the new job title apears when you hoover over the current people webparts. Its purely the webpart that isn't updating..
- Of all the big pushes that Microsoft makes, you'd think this would be some of the low hanging fruit. It truly is disappointing to see Microsoft once again fail to finish the last 10% of a project.
- Carol,
Did you pages get updated eventually? Its been 3 weeks here, still waiting on reply from MS Support. They were able to reproduce the issue, but trying to find out if there is a way to prompt the sync earlier than when scheduled...- We did not find a way to get them to show up earlier. Which is a bit of a problem for us since we send out a news article each week introducing new staff. We have noticed that with the profile pictures not showing up in Teams, we can clear users' Teams cache files on their PC and it fixes the issue, but the SharePoint sync is really hit and miss. Would be nice if we could force a sync.
- When complaints > 20 { run }..lol Thanks Carol for update. Yeah, the cloud is great in so many ways, but you can't stick your hands in the timer jobs and servers and run/tweak/fix stuff manually....
