Forum Discussion
IT-Service Catalog based on SharePoint
CharlyOli-1982 don't just think of using SharePoint on its own, particularly as it's not the best as a front end for users. For the front end we use either Microsoft Forms (for IT support requests, software requests, reporting incidents etc) or Power Apps if a more complex form is required with, for example, cascading dropdowns, calculations or for looking up data from a SharePoint list. In my company SharePoint is always used as the backend to store the data. We link up the front end and backend with flows in Power Automate that saves the request to SharePoint, sends confirmation emails to the submitter and relevant IT team and more.
So my tip is to make use of all the apps available to you in M365.
Rob
Los Gallardos
Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)