Forum Discussion
Issue with Word for Office 365 and Sharepoint 2019 or 2013
Hello, We are experiencing the following problem: When a Word document with Track Changes enabled is stored in SharePoint, viewing the document in Word is very slow. This problem is not linked to ...
Yes, we've found a solution to this bug.
The procedure is as follows:
1- Launch WORD and in WORD, disconnect from OFFICE 365
2 - WORD will ask you to log in to configure OFFICE: close the window with the cross.
3 - Close WORD
4 - Use WORD to open one of the Sharepoint documents causing the problem
5 - Close WORD
6 - Open WORD and reconnect to OFFICE 365
7 - Close WORD
This procedure worked for us on all the workstations where we used it.
Best Regards,
Eric
The procedure is as follows:
1- Launch WORD and in WORD, disconnect from OFFICE 365
2 - WORD will ask you to log in to configure OFFICE: close the window with the cross.
3 - Close WORD
4 - Use WORD to open one of the Sharepoint documents causing the problem
5 - Close WORD
6 - Open WORD and reconnect to OFFICE 365
7 - Close WORD
This procedure worked for us on all the workstations where we used it.
Best Regards,
Eric
Hi all, does this solution fixed it permanently or only interim? Thanks.
That's the $1,000 question... For the moment, it's still working for us...
- We have found that any update to Office pre 2308 seems to cause the issue to re-occur.
Following the same steps resolves the issue, until the next update.
We 'believe' that the issue is 'resolved' after 2308....but don't hold me to that!
