Forum Discussion
katiaacosta
Dec 07, 2022Copper Contributor
Issue with newly created links not working
I am trying to add new links to my SharePoint online homepage. The links are to pages within the same SharePoint site. I have tried adding them from an image, a button, and even with the quick links ...
katiaacosta
Dec 08, 2022Copper Contributor
cwitzke Thanks for your input. The issue happens to administrators too. The video I sent is for an administrator account. Previously, I could save my links and test them as an administrator before publishing. I will try publishing first, but I would like to test my links before.
katiaacosta
Dec 08, 2022Copper Contributor
@cwitzke This additional recording includes the publishing steps for links on buttons. The same thing happens. The links disappear after refreshing the page even after the changes have been published.
- ganeshsanapDec 09, 2022MVP
katiaacosta Are you adding link to live SharePoint page (make sure page is not deleted/renamed/moved which might change page URL)?
Also, try:
- Using simple URL like https://www.google.com/ and testing if it works
- Try creating a new page in same site as well as different site in same tenant and test there to see if the problem is with this single page/site/tenant.
- Try clearing browser cache & cookies after adding the link and saving the page.
Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.
- katiaacostaDec 13, 2022Copper ContributorHi. I tried all 3 indicated above, but they did not work.
I did find the solution, however. The web parts do not seem to accept or work well with the "httpS" in the URL address. Once I removed the "S" in the URLs and left only "http", it is working correctly.