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Richard Vine's avatar
Richard Vine
Copper Contributor
Sep 06, 2021

Issue with Animated Gifs not working in Hero Webpart

Hi Everyone,   Just looking to see if anyone else is seeing this issue where animated gifs have stopped working on Hero Webparts?   Add it as a normal image and works totally fine. Add the image...
SharePoint Online
GregHPU's avatar
GregHPU
Copper Contributor
Apr 05, 2022
We're having the same issue.
Conny Schrøder's avatar
Conny Schrøder
Copper Contributor
Apr 05, 2022

For a about two weeks ago, it was working, we were so happy, but unfortunately a few days after it stopped working again - very very annoying.

  • SarahWM's avatar
    SarahWM
    Copper Contributor
    Aug 24, 2022

    We found a workaround that appears to work (over 24 hours so far) - we've uploaded the file to somewhere outside of 365 and linked to it.

    So if you have an external CDN or website (we tested with a dropbox public file to start with) then you might be able to make it work.

    Will depend on your content obviously as it won't be in a secure private location. 
    Richard Vine Conny Schrøder GregHPU 

    • myanes11503's avatar
      myanes11503
      Copper Contributor
      Apr 25, 2024

      SarahWM  Hi, found this solution for the not working animated gif: "...works only through the "Select Link" function..." So far it's been working for me, even after several refreshes. This solution found at https://answers.microsoft.com/en-us/msoffice/forum/all/sharepoint-hero-webpart-gifs-not-working/835ed2ac-4791-4e06-8fc4-12093cabff9c (by Noshin)

    • canadiancoder's avatar
      canadiancoder
      Copper Contributor
      Sep 21, 2023

      Worked like a charm. Thank you SarahWM!!!

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