Forum Discussion
simuuh
Oct 10, 2019Copper Contributor
Internal linking not possible: We only support linking to files in your own organization.
Since few days we got this error message if we try to add a link to a file or document on a sharepoint site: "We only support linking to files in your own organization."
which option throw this error?
Hello Everyone,
First, apologies for any inconveniences during this investigation.
I believe we have identified the issue and applied a fix early today.
If you are still seeing any issues with this functionality please let me know.
Regards,
Sam
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- Karl_QLogicCopper ContributorI could add a MS Form to my SharePoint site last week, today I get this error when trying to add another form. Very annoying.
- simonjkingCopper Contributor
simuuh Melinda Grant Jimmy Hang Sarnst
Product Owner has provided the following feedback
"This issue has been identified as a bug, and the product team is working on the fix now. I will monitor the progress and keep you all updated."
I have tested this issue against the following web parts and all are impacted.
- Image
- File Viewer
- Image Gallery
- NiclasDahlCopper Contributor
Experiencing the same issue, any updates today?
Is there any public board where it is possible to follow this issue? There's no notice of it in our admin center regarding service health.- simonjkingCopper Contributor
I already have a ticket raised - they have identified this as a bug but have yet to provide a ETA for fix. They confirmed the fix will apply to the File Viewer, Image & Image Gallery web parts.
"Yes the bug info has included the image issue. Thanks for updating the information in the community.
The bug fix may take a little long time, and currently I haven’t got ETA for the fix."
I am going to put pressure on providing an ETA - as this is something that was working, a change has been made and now it is not working as intended.
- SarnstCopper Contributor
yeah same for me. Fix already needed 3 months ago. 🙂
- simonjkingCopper Contributor
Feedback is there has been multiple changes to this web part over the last two weeks.
The engineer is in touch with the product owner of this web part and we are waiting a response from this team.
Watch this space!!!
- simuuhCopper Contributor
simonjking thank you for the update.
Jimmy Hang as we see it, no internal link can be created in any web part.
- Jimmy HangCopper Contributor
simonjking @simuuh @Melinda Grant
I got a feedback on twitter that this issue is also affecting the Image viewer Webpart. Hopefully they will fix it soon.
Cheers
- simonjkingCopper Contributor
Morning Team - I left this 24 hours (actually longer due to the weekend).
We have premier support with Microsoft and have raised a ticket - Ticket #17095544.
I will let you know the outcome.
- simonjkingCopper Contributor
Engineer assigned
- simonjkingCopper Contributor
simuuh I have also had the same issue reported by our users.
User was trying to link to a file in another site.
I replicated the issue by added a sample page, with the page viewer on it, and tried to link to a document in the same site and also got the error.
- simuuhCopper Contributor
simonjkingHave you already opened a ticket at Microsoft? its not possible to create link to any file - not even in same site collection.
- Melinda GrantCopper Contributor
This has occurred for us too. We'd be keen to get an answer quickly.