Forum Discussion

mhornoloopers's avatar
mhornoloopers
Copper Contributor
Nov 28, 2022
Solved

I can´t invite external Users

Problem: When I try to invite external users to my Sharpoint site I get the following error:

 



Things I've tried:

Checked admin sharepoint policy settings:

 


Checked admin sharepoint active site policy settings:


I'm at a loss as to what to do to be able to invite external users. Any help would be greatly appreciated.

PS: If I invite an external user do I have to pay for their license or can they use the one they already have?

 

9 Replies

    • mhornoloopers's avatar
      mhornoloopers
      Copper Contributor
      I checked this and it's set to New and existing guests. However, it does not let me invite guests at all
    • iamsarah's avatar
      iamsarah
      Brass Contributor
      Allowing anyone to share the site is not a good practice and should be done when it's really necessary and just by considering the risks. A reason is when 3rd parties can share the information with other external people which might lead to data exposure.
      • NanddeepNachan's avatar
        NanddeepNachan
        Learn Expert

        iamsarah 

        The intention of the screenshot is to check the sharing settings at Tenant level. Every organization can decide which option best suits for them.

         

        mhornoloopers 

        Couple of questions:

        1. Are you trying to share the entire site? Or a specific list / library or a document? 
        2. Is this situation happening on only one site or on all the sites?

        Another possibility, the external user with whom you want to share the content might have not yet accepted the invite to become an external user in your tenant.

  • iamsarah's avatar
    iamsarah
    Brass Contributor

    are you sharing at the site level or file/folder level?

    • mhornoloopers's avatar
      mhornoloopers
      Copper Contributor

      iamsarah I'm trying to invite external people (who also have microsoft licenses) to a microsoft sharepoint group (sharepoint then handles page permissions based on that group)

      • mhornoloopers's avatar
        mhornoloopers
        Copper Contributor
        As additional info, this is a communication sharepoint site. I tried sharing it on a team sharepoint site and it let me for some reason

Resources