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Dean_Gross's avatar
Dean_Gross
Silver Contributor
Jun 07, 2017

Hybrid Search - No Result

I set up SP 2016 Hybrid search with a File Server Content Source. I followed the instructions on https://technet.microsoft.com/library/0bba350d-ec33-43db-a873-930559c78dee(v=office.16).aspx#BKMK_VerifyCloudHybridSearch. The crawl completed without many errors but we are not seeing any results in the SPO Search center.

 

Can anyone provide troubleshooting suggestions? I'm not sure what to look for in the ULS or if there is another log that I should be looking at.

  • If you don't see any results in your SharePoint Online search center, you might want to be sure you are logged on to SPO with a user that has access to the on-premises content - as security trimming may prevent you from seeing the results.

     

    You might also want to try to issue a query "IsExternalContent=1" in SharePoint Online. This should return you all on-premises results (again, security trimming applies). Do you get any results?

     

    If you're logging on with the right user and you still don't have any results, there was probably still a problem with the crawl. Try setting the "Crawler:Azure Plugin" logging category to Verbose, run a crawl again and verify the log files.

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