Forum Discussion
Hub Site Permissions
I am Site Collection Administrator, I can elevate myself as global admin too. I still do not see the option "hub site settings" neither do I see the hub tab in site permissions.
I have tried to unregister the site as a hub and register it again but I get an error message saying the 'site can't be update' - what does this mean ?
I want my root site to be a hub as that is how I want the root site to be.
Any other ideas ?
priya216 As you are unable to see the settings even with global administrator user account, I will suggest you to raise a support ticket Microsoft.
Follow Microsoft official documentation for same: Get support for M365 - Online support
Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.
- Thank you SusanHanley and ganeshsanap, I have already contacted support last Friday but I haven't heard anything back yet.
SusanHanley I will ask my colleague who has same permissions as me to check what he can see.I am not having much luck with my partner provider for support, if anything the emails are bouncing back. Is there another route or a group email I can contact ?
Thanks
priya216 Are you looking for Microsoft support?
If yes, follow Microsoft official documentation for same: Get support for M365 - Online support
As suggested by SusanHanley , you can grant site collection administrator access to any other user account in your tenant and check if they can see the hub settings/permissions options. You can set site collection administrators from advanced permissions settings page:
Please click Mark as Best Response & Like if my post helped you to solve your issue. This will help others to find the correct solution easily. It also closes the item. If the post was useful in other ways, please consider giving it Like.