Forum Discussion
Hub Site news images not visible
I'm experiencing a strange issue with the News web part on a hub site. The web part successfully pulls news articles from all other sites within the hub, but doesn't display the banner images.
On top of that the web part doesn't display images for news posted directly on the main hub site except when the news source is set to "This site". In all other cases the web part doesn't display the images.
So in this picture the top web part is set to "All sites in the hub", whereas the bottom one is set to "This site".
I suspect it's a permission issue that is effecting the crawler, but I can't figure out which permission is wrong. I have granted staff read permission on the root collection and have also done a search reindex on all sites in the hub but the issue remains.
The images were also from difference sources, some using the web search tool and others are uploaded.
It's also the same on the Sharepoint App on mobile so I don't think it's a caching problem and I've tried multiple browsers.
Any ideas? I'm not really sure what else to look at beyond scrapping the whole hub and starting over.
I faced a similar issue, when i used Form a Link option when adding images.
If you are using images from some other library and just adding the link, ensure that when you add the link you select View Original option and then add link
- I'm not using the Form a Link option to add the images, they're either added using Web Search or Upload.
How long has it been since you created the content?
I was having similar issues where the search crawl took days to randomly show some news only.
Therefore I scraped the idea of using hub sites at the moment, search is far too unreliable, which is a big issue for O365 implementations.
The users will need read permissions to site assets folder on each site aswell, but they should have that with just read to the site.
- Some of the content was produced last year, other content was produced last week and within a few minutes of the pictures being taken.
The actual search crawl isn't an issue I don't think as the stories appear within a few minutes, the images however either appear briefly and disappear or never appear.
I will look at the site assets folder on the sites, but given I'm an owner on all three in the hub and I produced the news I think it's unlikely that it's an issue here.Yes, the issue is not with search.
Try changing the image , publish and see if it works
