File is locked for shared use

Hello everyone,

I am repeatedly encountering an issue in our SharePoint libraries where files are locked for shared use, preventing any metadata from being edited. The files are not checked out; they were simply opened by the user and then closed again.

After that, the user is unable to make any changes to the metadata for about 1-2 hours, I estimate.

The same thing happens when I create a new Word document.

Create, edit, and save a Word document, then close Word. After that, the metadata of the file cannot be edited because it is locked for shared use by the same user.

Is there a solution for this?

Kind regards,

Steffen