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eshen31's avatar
eshen31
Copper Contributor
Jul 28, 2021

External users cannot access Site Contents in SharePoint Online Classic view

Recently, external users are getting a "403 Forbidden" error when they try to get to the Site Contents page on a SharePoint online site that is set to Classic View. They can get to the home page and other lists directly through the URL, but https://<tenant>.sharepoint.com/sites/<site name>/_layouts/15/viewlsts.aspx does not work. They were able to access it the recent past.

 

External users can access Site Contents if they are viewing the site in Modern view. However, we have some sites where there is also no way for them to switch from Classic View to Modern View. The site itself is set to Classic experience and the is no splnu cookie to delete (reference: https://support.shortpoint.com/support/solutions/articles/1000271169-cannot-see-links-exit-classic-experience-or-return-to-classic-sharepoint-)

 

How can external users get to Site Contents in the classic view?

1 Reply

  • eshen31's avatar
    eshen31
    Copper Contributor
    After some trial and error, I was able to get the external user to be able to see Site Contents in classic view by granting the user read permission to the App Catalog, which is in a different site. While this worked, this is not a viable long-term solution since it's not our policy to allow external users to be able to read our App Catalog.

    I'm hoping somebody from Microsoft can chime in to provide a better solution.

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