Forum Discussion
KevinEgan
Nov 25, 2016Copper Contributor
External user email notifications when sharing a site
Hi , I'm trying to share a 0365 harePoint Online team site with an external user (the site collection is enabled for sharing etc) when I click 'Share' I get the usual pop share box where I enter the ...
KevinEgan
Nov 29, 2016Copper Contributor
Hi Stephen, it was very bizarre, I tried everything but the user was still not getting the share email, I tried doing the same thing from an 0365 Group and the user received the shared email group invite as a guest. In the end my fellow sharepoint admin tried sharing the classic site to the same user from Chrome and it worked, so whether or not there was a weird browser cache thing going on? I was using IE 11.
Cheers
Kevin
StephenRice
Microsoft
Nov 29, 2016Thanks Kevin. If your fellow admin shared to them normally, did the e-mail go through? And have you experienced this problem with any other e-mail addresses or just this one? Thanks!
- KevinEganNov 29, 2016Copper ContributorYeah, the email went through from my colleague , the only difference was she was using Chrome on a Mac and I was in IE 11 on Windows 7 :-) must be a browser cache or something?
- StephenRiceNov 29, 2016
Microsoft
Might be possible. Did you try clearing the browser cache on your device and re-sharing?- KevinEganNov 29, 2016Copper ContributorNo I didn't as the share site email was working for another external user from the same organisation, I didn't try another browser either -should always try the simple things first :-)