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chris_boe's avatar
chris_boe
Copper Contributor
Jul 05, 2023
Solved

External shared folder require request sharepoint online

Hi guys,

I have a Sharepoint online site with a document library (template: communication) and I have shared a folder in the structure with an external e-mail address. The e-mail with the link arrived but there is always a additional request information where its neccassary to accept the request. I shared the folder with site admin and owner permission.

Expected behaviour:
The external recipient gets the mail, open the link and enters a verification code.

thanks for your help,
Chris

9 Replies

  • Hi chris_boe - if I'm reading this right, you are granting the external user owner & site admin rights and sharing a folder? (or is that your level of access?) It could be that the overall tenant settings require MFA even for guests, but I feel like I need a little more info. 

     

    1. Are you just sharing a link to a folder with edit rights or read rights to the external person?

    2. What info are they being prompted for?

    • chris_boe's avatar
      chris_boe
      Copper Contributor

      Hi Kelly_Edinger,

       

      sorry, owner & site admin rights are my level of access.

      1. I am sharing with edit rights

      2. After clicking the link in the mail I get: "You need permission for the access"

      The button "request access" sends a mail to the Site Owner again. It works afterwards, but not as I expect. I have another shared folder (in another O365 Tenant) where i put in the code from the verification mail and it works.

       

      Thanks for your help!

      • Olly_Jo's avatar
        Olly_Jo
        Copper Contributor
        I had this problem too. In my case I had to wait about 5 minutes before the verification email came through, by which time I had pressed "Send Again" already so the first verification code was no longer valid and I had to wait for the second one to arrive a few minutes later. Then it worked.

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