Forum Discussion

chris_boe's avatar
chris_boe
Copper Contributor
Jul 05, 2023
Solved

External shared folder require request sharepoint online

Hi guys, I have a Sharepoint online site with a document library (template: communication) and I have shared a folder in the structure with an external e-mail address. The e-mail with the link arr...
Permissions
  • chris_boe's avatar
    chris_boe
    Jul 07, 2023
    I could solve my issue. I have deactivated the AzureB2B integration:
    https://learn.microsoft.com/de-de/sharepoint/sharepoint-azureb2b-integration

    After that, there was no guest account created in Azure AD and the process works as expected without giving an additional approval
chris_boe's avatar
chris_boe
Copper Contributor
Jul 05, 2023

Hi Kelly_Edinger,

 

sorry, owner & site admin rights are my level of access.

1. I am sharing with edit rights

2. After clicking the link in the mail I get: "You need permission for the access"

The button "request access" sends a mail to the Site Owner again. It works afterwards, but not as I expect. I have another shared folder (in another O365 Tenant) where i put in the code from the verification mail and it works.

 

Thanks for your help!

Olly_Jo's avatar
Olly_Jo
Copper Contributor
Jul 05, 2023
I had this problem too. In my case I had to wait about 5 minutes before the verification email came through, by which time I had pressed "Send Again" already so the first verification code was no longer valid and I had to wait for the second one to arrive a few minutes later. Then it worked.
  • chris_boe's avatar
    chris_boe
    Copper Contributor
    Jul 06, 2023

    Hi Olly_Jo,

     

    Unfortunately, I don´t have this verification code process. 

     

    1. This is a screenshot from the mail with the link to the shared folder:

    2. Next is the Browser:

    3. After clicking "Weiter" this require permission message appears:

    Best regards,

    Christopher

    • Kelly_Edinger's avatar
      Kelly_Edinger
      MCT
      Jul 06, 2023

      Hi chris_boe - I wonder if their browser is trying to auto-log them in with a different account than the one you shared it with. We run into guest access issues quite often due to this. Maybe share again - ask them to open an in-private browser session and then copy/paste the link to the browser. (fingers crossed!)

      • chris_boe's avatar
        chris_boe
        Copper Contributor
        Jul 06, 2023

        Hi Kelly_Edinger ,

         

        I have tried it with in-private browser too. After Sign-In appears the message again:

         

Resources