Forum Discussion
Export Sharepoit List
Hi, I'm having the issue to open the export file from the SharePoint list with the following message "The server you are trying to access is using an authentication protocol not supported by this version of office". Not sure if this is the correct platform to ask for help.
3 Replies
BeeImYou might experience this if you Office App don't not have your credential saved or mismatched with the account you are accessing the SharePoint. Please follow the below steps
- Start an Office application, for example, start Word, Excel, or PowerPoint
- Click the File tab, and then click Account.
- Under Connected Services, click Remove for any service that isn't for the Microsoft 365 account or any account which differs from your current SharePoint login.
- Now login with the SharePoint credential and try.
- Also make sure your office is updated follow the below link for additional informations.https://docs.microsoft.com/en-us/office365/troubleshoot/updates/automatic-updates
Thanks,
Vik
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.Vikram_Samal Thank you very much, I'm able to open and refresh the exported excel from sharepoint list.
Regards
Bee Im
Thanks for the confirmation!
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.Thanks
Vik
