Forum Discussion
Existing external users no longer found in company directory
Four days after removing the user from sharepoint and deleting them from the AAD recycle bin, this user now has access.
The solution was to withrdaw and resend their invitation two or three times a day for four days, and then without any change in process, or indication of any changes from Microsoft, an invitation finally worked.
If anyone from Microsoft is reading this - the process for sharing with external users, how accounts are broken when a firm adopts Office 365, the steps for removing and reinviting external users who had access, and lost it... this whole process is terrible, a drain on our help desk resources, and a constant black eye for collaboration using Microsoft products.
Have seen it as well think the best thing to do would be use of azure B2B at least when you work with the same company over and over.
Else only way is to remove from admin panel and then users.
I don't think B2B is the correct answer for inviting and sharing team sites with external users. As a construction company we have +-400 active projects, each with their own team site / site collection. Each one of those sites is managed by the project team, and they each manage their own external users - some of those users work for companies that use Office 365, while other users are still using @aol.com accounts.
Maybe I am missing something - and please correct me if I am wrong - but setting up and managing B2B users appears to fall under more of an Office 365 admin role, and is not something a typical site owner can do. Is this correct?
Can someone point me towards a resource that shows that B2B is the answer to my situation?