Forum Discussion
Excel Files Not Opening On Client's Hard Drive
- Any errors?
Could they be hitting the 214 file path limit?
TDTooner Are the users that are having this issue external users in AzureAD? I've seen this behavior before but only with external users.
JoshMcClanahan No. Basically,...it's used by our entire company. The users I'm referring to (like all of our employees) utilize the basic sign on when we are accessing SharePoint for the first time each day. It's the same credentials that we use to log in to our PC's in the AM each day. Once we do that,..we are basically in. The users are all part of our company. They are not external users.
Quite often now some report that they see the following error when they try and access an Excel file. It ONLY happens with Excel files and not Word or PowerPoint and yet not all Excel files.
I have attached the error screen below. Note: The 4 bullets that the error mentions are not applicable to the Excel files in question. They all seem to check ok. I'm either stumped or just plain stupid.
